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How to Use Tags

Tags help organize companies and contacts, making it easier to search, filter, and manage records within the CRM.

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Written by Froiland Rich Lovino

Video Tutorial

Prefer a quick walkthrough? Follow the steps below.


Types of Tags

We recommend using tags consistently so records can be easily searched and grouped.

then you can also filter it out the records you wants to see.

Company Tags

Used to categorize organizations.

Examples:

  • Producer

  • Wholesale Buyer

  • Retailer

  • Distributor

  • Partner

Use when: You want to identify the type of organization or business relationship.


Contact Tags

Used to categorize individual people.

Examples:

  • Decision Maker

  • Buyer

  • Owner

  • Workshop Attendee

  • Active Customer

Use when: You want to identify a person's role or relationship to your organization.


Location or Region Tags

Used to group records by geography.

Examples:

  • Washington

  • Idaho

  • Spokane

  • Pacific Northwest

Use when: You need to filter contacts or companies by location.


Recommended Tagging Practices

✅ Use tags that describe the company type, contact role, or location.

✅ Keep tag names simple and consistent.

✅ Check for existing tags before creating new ones to avoid duplicates.


Add a Tag to a Record

Step 1: Open a Company or Contact

Locate and open the company or contact you would like to update.


Step 2: Find the Tags Field

Scroll to the Tags section on the record.


Step 3: Add a Tag

Click inside the Tags field and select an existing tag, or type to search for one.

Step 4: Save Your Changes

Confirm the tag appears on the record and save if needed.


Creating a New Tag

If the tag you need does not already exist:

  1. Navigate to the Tags section.

  2. Click Add New Tag.

  3. Enter a clear and descriptive tag name.

  4. Save the tag.

Before creating a new tag, check whether a similar tag already exists to keep tagging consistent across the CRM.

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