Why Set Up Shipping First?

✅ Prevent checkout errors - Avoid last-minute issues during customer checkout.
✅ Ensure accurate rates & labels - Your customers see more accurate shipping cost every time.
✅ Save time later – Streamline fulfilment with pre-configured shipping options.

Step 1: Open Shipping Settings

1. From your dashboard, go to Business Settings.

2. Click Shipping Methods tabs.

How to Configure Shipping Labels

Step 2: Enter Your Label Information

Fill out the following details in your Dispatching from section carefully - these are used to estimate shipping costs as well as used to pre-fill your shipping labels:

• Name – Your business or sender name.

• Address – Full return address (include ZIP code).

• Phone Number – A contact number for carriers.

Step 3: Choose Your Label Type

Select the label format that works best for your printer or courier service.

Step 4: Save Your Dispatch and Label Preferences

Click Save in top right section to confirm and lock in your Label Preferences.

Step 5: Setting up Delivery Profiles

Business Settings > Shipping methods, scroll down to Delivery Profiles.

Select "Add Profile "

Step 6: Postage Prices

There are two drop down options to select from:

• "Let us calculate them or enter fixed prices yourself" allows you to select shipping options across various carriers with competitive rates.

• "I'll enter fixed prices manually" is the option to use if you want to customize your own shipping or pickup options. Great option if you have pre-negotiated shipping rates, have a pickup option, or want to negotiate separately.

See more about Delivery Services

What to consider when deciding your Postage Prices :

How you want to charge for shipping?

• Weight-based (fairer for heavier items)

• Flat rate (simple, same price every time)

  Free shipping is great for boosting sales, but only recommended for Flat Rate shipping options. If you do Weight-Based, pay close attention to what delivery services you select.

  Validate Unit Price under Product(s)carefully.

Where you’ll ship?

• Local only

• Nationwide

• International (factor in customs and extra costs)

Step 7: General Profile Information

• Profile name : is internal to serve as a reminder for you. Recommended to describe enough that will be helpful when assigning the best delivery profile during product setup.

• Origin zip code: this should reflect the same zip code as your dispatching address to ensure accuracy in shipping calculations and labels.

• Processing Time: this is communicated to your customers to set expectations on how long it may take you to process & delivery orders. We recommend selecting or setting a realistic time for you and your team.

  • Custom Range allows you to set a range by # of days or weeks.

Step 8: Delivery Services

"Let us calculate them or enter fixed prices yourself"

We have provided multi-carrier shipping software platform that provides competitive rates your customers can chose from when making a purchase. The software will use the details provided in the Product Setup > Advance > Delivery section to automatically provide customer with 3 best options.

Select which carries you want to work with and shipping services. "Select All" or chose which services you want to provide.

• Free Delivery (optional) this is not recommended, but if you chose, you can provide "Free Domestic Delivery" by checking✅ the box in the bottom section.

"I'll enter fixed prices manually"

Letting you customize your own options such as: Pick-up, Delivery Negotiated Separately, Fixed Price you may have independently negotiated with a Carrier, etc...

Delivery Services:

• Pickup: customer is responsible for picking up, Producer must provide instructions.

• Local Carrier: pre-negotiated rate(s) with Carrier(s).

• Other: any other option not clearly classified as Pickup or Local Carrier

What you will Charge:

• Free Delivery: if included, or negotiated separately (for wholesale sales only).

• Fixed Price: pre-negotiated rates.

Step 9: Finalize Delivery Profile

Once you are satisfied, click "Update Profile." Now your profile is ready to apply to the Products you have available to your customers.